Home Frequently Asked Questions

Frequently Asked Questions

Discover the answers to the most frequently asked questions.

General

  • What is the towing capacity of a vehicle?

Spijkstaal supplies electric vehicles with towing capacities ranging from 1 to 150 tons. With a wide range of models, we have a Spijkstaal vehicle that meets your specific requirements. The maximum towing capacity of your current Spijkstaal vehicle can be found on the chassis plate.

  • Is a charger included as standard with each vehicle?

Every Spijkstaal tractor or platform truck comes standard with a loader. If you already own a loader and do not need an additional one, it is possible to purchase a vehicle without a loader.

  • How long can a vehicle run before it needs to recharge?

Vehicle battery life depends on battery type and use. For example, driving on slopes or uneven terrain will deplete the battery faster than driving on level ground. Spijkstaal can perform an energy calculation for you to provide an accurate estimate of driving time on a single battery charge. If necessary, several Spijkstaal vehicles offer the ability to easily change batteries.

  • Are there any parts books or manuals available?

Yes, a digital manual or parts book is included with the purchase of any Spijkstaal vehicle. In addition, our team is always available to answer any questions or offer advice.

  • Can I add non-standard options to the standard vehicle?

Certainly, Spijkstaal is open to specific requests and modifications on our vehicles. You can always communicate your wishes to us.

  • Are Spijkstaal vehicles available in any color?

By default, all Spijkstaal vehicles are white (RAL 9001), but we can supply your vehicle in any color upon request.

  • What is the warranty period on the vehicle?

Each standard Spijkstaal vehicle comes with a 12-month warranty.

 

Applications

  • Is it mandatory to wear a seat belt?

Wearing a seat belt is mandatory only when driving with the doors open or no doors, or when driving on public roads. If desired, it is possible to install a seat belt.

  • Can I use my Spijkstaal vehicle outside?

Absolutely, all Spijkstaal vehicles are designed to be used both indoors and outdoors. Even our vehicles without cabs are robustly built to withstand weather conditions.

  • Can I drive a Spijkstaal vehicle up a slope?

Yes, most Spijkstaal vehicles can drive up slopes, with the exception of the Spijkstaal electric tractor type 301 (static tractor), which is not suitable for use on slopes. The stated towing capacities are based on flat surfaces and may vary on slopes. For advice on using our vehicles on slopes, please feel free to contact our team.

  • Can I drive a Spijkstaal on public roads?

Yes, it is permitted to drive a Spijkstaal vehicle on public roads, provided you take into account a number of requirements. Always ensure that your vehicle is adequately insured with WAM insurance (commonly known as third-party insurance). Depending on whether your Spijkstaal vehicle has a license plate, there are specific driving license requirements. For detailed information, refer to the relevant section in the text.

 

Maintenance

  • Can I receive a technician on site for maintenance?

Spijkstaal employs experienced mechanics who can repair breakdowns on site. You can report breakdowns between 8:00 - 16:30 hours on telephone number 0181-457030. For urgent cases outside these hours, please contact our partner, Peinemann Heftrucks. We also offer various maintenance contracts, such as all-in maintenance contracts and preventive maintenance contracts.

  • How can I obtain spare parts?

Spijkstaal supplies spare parts for all types of vehicles. Contact us, specify which part you need and we will make sure it is shipped to you as soon as possible.

  • Where is the chassis number located on a Spijkstaal vehicle?

The chassis number is usually located on the inside of the vehicle, near the power source or battery. The exact location may vary from vehicle to vehicle.

Is your question not yet answered? Please feel free to contact us.